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Factory
Klaten, Central Java
, Indonesia
Phone
+62 857-2714-2256
agro.langitnusa@gmail.com
Business Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Regional Offices
Yogyakarta Office
Bantul, Yogyakarta 55752
+62 85 7271 42256
Find Us
Visit our headquarters in Yogyakarta
Frequently Asked Questions
Common questions about our products and services
Can I visit your factory?
Certainly! Our coconut charcoal factory in central java, Indonesia warmly welcomes visitors. If you’re interested in seeing our production process, please let us know your expected arrival date and time, and we’ll arrange to pick you up at either Semarang or Jogjakarta airport. Our team will transport you to the factory, which is about a two-hour drive from the airport. Most of our first-time wholesale buyers find it helpful to visit the factory and see our staff, production process, packing, and container stuffing firsthand. Actually, most of our first-time buyers are always coming to visit our factory before buying from us. It is good to visit us and see our team, and production process and check the quality of charcoal. Thank you for considering a visit to our coconut charcoal factory!
Can you do hookah coals with my brands?
Yes, we offer OEM production services and can produce coconut charcoal briquettes under your brand and design. All of our coconut charcoal is produced under our customers’ brands. Simply send us your packing design, and we’ll take care of printing it for you. Please note that we do not handle the design process ourselves. Our primary focus and specialization are producing high-quality coconut charcoal briquettes for hookah. As the manufacturer, we ensure that our products meet specific parameters for wholesale and bulk buyers. Please contact us to get the layout for the inner box and master box packaging, so your designer can do an easy and correct-sized design. It’s important to note that our price includes printing the inner box with a standard design on 250g duplex e-flute paper in full color. If you require a different type of paper, lamination, embossing, UV spot, or foil printing please reach out to us so that we can provide a customized cost estimate for printing. Thank you for considering our services for your hookah coal needs
What is your guarantee?
We strive to produce coconut charcoal briquettes that meet your specifications and requests. And we understand that you, as our wholesale bulk buyer only have the height and best quality charcoal you can sell. However, we understand that sometimes things can go wrong, and we’re prepared to handle it. If the specification of our coconut charcoal briquettes differs from what we promised, we’ll either exchange or refund your purchase. We’re committed to ensuring that our customers make money from our products, just as we do. We take pride in caring about our customers and their satisfaction. If you have any complaints about the quality of our coconut charcoal briquettes, please reach out to us via WhatsApp at +62 85 727 142 256. Our Quality Control team will help you with all issues. We are responsible and invested in the quality of our product. To ensure the best quality, we confirm that our factory is certified with the ISO 9001:2015 standard. Our dedicated QC team performs eight steps of quality control during the production of all hookah coals. Additionally, each batch of briquettes undergoes independent laboratory testing for quality assurance. Thank you for trusting us with your coconut charcoal briquette needs.
What about your quality control?How can I be sure that all my order will be of the same quality ?
We take our quality control very seriously when producing coconut charcoal briquettes according to your specifications. Each production batch undergoes separate testing. We work with independent laboratories, such as the University of Gajah Mada, and Carsurin laboratories to test our products for ash content, moisture, volatile matter, and other essential parameters. If you have any concerns about the quality of your order, we encourage you to come and visit our charcoal briquette factory in Indonesia at any time. You can monitor the production process and container stuffing yourself. Alternatively, you can hire an independent surveyor to inspect the quality for you. Thank you for trusting us with your coconut charcoal briquette needs.
How to order?
To place an order for bulk coconut charcoal briquettes for hookah, first, choose the charcoal specification that suits your needs. Our premium, Super Premium & Platinum types differ in Ash content, moisture, volatile matter, and drop test. We can also produce coconut charcoal according to your specific requirements. Next, get in touch with us via Whatsapp at +62 85 727 142 256. We will confirm the charcoal production dates, and availability, and issue your invoice. You are also welcome to visit our charcoal factory to see and test our coconut charcoal briquettes for yourself. Please confirm the schedule first, as we are serving other clients too. Please note that the production of coconut charcoal briquettes takes 10 days to fill a 20ft container, so please plan accordingly.
What is your production capacity ?
Our production capacity for coconut charcoal briquettes is 10 tons per day or 300 tons per month, utilizing 2 production lines with 7 gas ovens to ensure a stable and efficient production process. Additionally, we have our own burning facility at Halamhera, which provides us with the best quality raw material. We can manufacture and supply hookah coals for a 20″ft container (18 tons) in just 10 days, and for a 40″ft container (25 tons) in just 14 days, including the processes of grinding, mixing, production, and packing into inner plastic bags. Please note that printing of packaging may take 2-3 weeks.
What is your production & delivery time?
We ship our coconut charcoal briquettes from either the port of Semarang (Tanjung Emas, ID SRG) or Surabaya (Tanjung Perak, ID SUB), Indonesia. It takes 12-18 hours to track the containers from the charcoal factory to the port. The distance can be covered by car in 3 hours, but trucks move at a slower pace. The containers depart every Friday, Saturday, and Thursday, with the CY closing on Monday, Wednesday, and Friday. Here is an estimated transit time for containers from Semarang (ID SRG) to various ports: Port Klang (MYPKG): 3-5 days Jeddah (SAJED): 22-32 days Port Said (EGPSD/E): 19-23 days Barcelona (ESBCN): 25-30 days Rotterdam (NLRTM): 25-30 days Hamburg (DEHAM): 24-29 days Antwerpen (BEANER): 25-30 days Gdynia (PLGDY): 40-45 days St. Petersburg (RULED): 40-45 days Novorossiysk (RUNVS): 30-45 days Los Angeles (USLAX): 30-36 days New York (USNYC): 34-41 days Melbourne (AUMEB): 18-25 days Please note that transit times and departure dates may vary depending on the shipping line.
Is the briquette shipment under full declaration?
All briquette shipments will be shipped under full declaration and accompanied by official export documents.
How can I get a sample?
To request a sample of our coconut charcoal briquettes for shisha, please contact us via Whatsapp at +62 85 727 142 256 Our team will provide you with all the necessary details about our products including specifications, pricing, and shipping options. We offer free samples which will be delivered through DHL/FedEx/EMS/SDEK to ensure product quality. However, please note that shipping costs for sample products will be charged to the customer.